Do you use a
secure server?
Our
credit card no-risk guarantee?
How will I know if my order was accepted?
How much will it cost to ship my order? - go to
Shipping page
How do I upgrade shipping? - go to
Shipping page
What is your
return policy?
Do you use a secure server?
Yes, we have the utmost confidence in our secure online ordering system.
We guarantee that every order placed from here will be 100% safe. Why is
it safe? In order to be able to generate an SSL (Secure Sockets
Layer)
link, a web server requires an SSL Certificate.
Swego uses the best 128 bit industry standard SSL Certificate
for creating encrypted data. This ensures that all data passed from your
browser to our secure server is private and integral. No one else can read
your information, as we have the only key to unlock the encryption (each
SSL certificate creates unique encryptions by design). Swego also owns
insurance certifying our credentials. "Mouse-over" the following image or
click on the image to verify.
Our credit card no-risk guarantee?
Now you can enjoy your shopping without any
concern for credit risk. In the event of any fraudulent use of your credit
card, we guarantee that you will incur no financial penalty. How?
Swego.com will cover the first $50 and your credit card company will take
responsibility for the rest. This applies to someone entering your credit
card number from a stolen card or receipt, even in the unlikely event of
someone misusing credit card information that you have entered yourself.
As long as the fraud involves Swego.com and our web
site, there are no conditions and no second-guessing. If you say
something’s wrong, we’ll fix it.
How will I know if my
order was accepted?
You will receive an order confirmation via
email. Unless otherwise notified, you should expect to receive your
product within 5-10 business days.
What is your return policy?
We guarantee your satisfaction and stand behind our
products. If you are not happy with your purchase - for any reason - we
will make an exchange or the credit your purchase price within 60 days.
Please contact our customer service department FIRST via
email or
Phone: 866-804-8484
or Fax:
866-421-1813. PLEASE NOTE - PRODUCT RETURN ADDRESS
MAY VARY FROM PACKAGE RETURN ADDRESS, AND MAY VARY WITH DIFFERENT
PRODUCTS. PLEASE CONFIRM / ASK FOR CORRECT
RETURN SHIPPING ADDRESS BEFORE RETURNING ANY PRODUCT.